HiSeq X Support
HiSeq X System
Support Resources
The HiSeq X System is no longer available for purchase. For high-throughput, whole-genome sequencing applications, consider the NovaSeq 6000 System.
Documentation
Software Downloads
Tools
View AllCustom Protocol Selector
Generate end-to-end documentation tailored to your experiment.
Library Prep and Array Kit Selector
Determine the best kit for your project type, starting material, and method or application.
Sequencing Coverage Calculator
Determine reagents and sequencing runs for your desired coverage.
Training
View AllMaximize the effectiveness of your Illumina system, train new employees, or learn the latest techniques and best practices. We offer support webinars, online courses, expert video tips, and instructor-led trainings.
Featured Training
ExAmp Cluster Amplification Workflow
Discusses the purpose of ExAmp cluster amplification, lists the steps in the workflow, and provides best practices.
Discover the Benefits of Illumina Proactive
Learn the benefits of Illumina Proactive, a service in which instrument performance data are sent to Illumina to enable proactive maintenance.
HiSeq Expert Video Tip Part 4: Tips for Proper Fluidics Flow
Topics include fluidics leaks, syringe pump function, and priming the HiSeq 2500 template loading station.
Online Community
Join the Conversation
The Community at Illumina can help you connect with peers and industry experts, share best practices, exchange tips and tricks, and get the support you need in easy-to-use online forums.
Get StartedMyIllumina
Lab Management Made Simple
Insight into your entire relationship with Illumina, at a glance. Keep up with instrument runs, product orders, support inquiries, and more through a personalized dashboard.
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