North America Technical Support and Customer Care holiday closure
The North America and Hawaii Tech Support and Customer Care teams will have limited staff available on Monday, January 17 in observance of Martin Luther King, Jr. Day. Please email techsupport@illumina.com or customercare@illumina.com for assistance with urgent issues. We will resume normal business on Tuesday, January 18.
AmpliSeq for Illumina
Illumina
Nextera
TruSeq
TruSight
VeriSeq
Human Genotyping
Nonhuman Genotyping
Methylation
CytoSNP
Custom Design
Run Planning
Lab Management
Data Analysis
Interpretation & Reporting
Products
Tools
View AllCustom Protocol Selector
Generate end-to-end documentation tailored to your experiment.
Library Prep and Array Kit Selector
Determine the best kit for your project type, starting material, and method or application.
Local Run Manager Module Selector
Find the analysis modules compatible with your instrument and Local Run Manager configuration.
Sequencing Coverage Calculator
Determine reagents and sequencing runs for your desired coverage.
Training
View AllMaximize the effectiveness of your Illumina system, train new employees, or learn the latest techniques and best practices. We offer support webinars, online courses, expert video tips, and instructor-led trainings.
Featured Training
Sequencing: Illumina Technology
Overview of the Illumina sequencing workflow, from extracting nucleic acids to completing a sequencing run.
Discover the Benefits of Illumina Proactive
Learn the benefits of Illumina Proactive, a service in which instrument performance data are sent to Illumina to enable proactive maintenance.
Sequencing Analysis Viewer (SAV): A Beginner's Guide
Tour of Sequencing Analysis Viewer (SAV), an application for assessing run quality.
Featured Resources
Security and Networking
Manage the security of the control computer on your sequencing system
Learn More