HiSeq 2500 Support
HiSeq 2500 System
Support Resources
The HiSeq 2500 System has been discontinued. Illumina will support the instrument and intends to supply the reagents through February 28, 2023. To find an alternative instrument, use the Sequencing Platform Comparison Tool.
Documentation
Software Downloads
Tools
View AllCustom Protocol Selector
Generate end-to-end documentation tailored to your experiment.
Library Prep and Array Kit Selector
Determine the best kit for your project type, starting material, and method or application.
Sequencing Coverage Calculator
Determine reagents and sequencing runs for your desired coverage.
Training
View AllMaximize the effectiveness of your Illumina system, train new employees, or learn the latest techniques and best practices. We offer support webinars, online courses, expert video tips, and instructor-led trainings.
Featured Training
HiSeq: Rapid Run Mode
Discover what is needed to perform a Rapid Run, the options for clustering the two-lane flow cell, and ways to reduce data storage requirements.
Discover the Benefits of Illumina Proactive
Learn the benefits of Illumina Proactive, a service in which instrument performance data are sent to Illumina to enable proactive maintenance.
HiSeq Expert Video Tips Part 4: Tips for Proper Fluidics Flow
Topics in this video include fluidics leaks, syringe pump function, and priming the HiSeq 2500 template loading station.
Online Community
Join the Conversation
The Community at Illumina can help you connect with peers and industry experts, share best practices, exchange tips and tricks, and get the support you need in easy-to-use online forums.
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