Support Resources

AmpliSeq for Illumina Custom and Community Panels Support

Catalog IDs: 20020495, 20020496, 20020497, 20032798

Documentation

Product Files

Product Information

Tools

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Custom Protocol Selector

Generate end-to-end documentation tailored to your experiment.

Library Prep and Array Kit Selector

Determine the best kit for your project type, starting material, and method or application.

Sequencing Coverage Calculator

Determine reagents and sequencing runs for your desired coverage.

Training

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Maximize the effectiveness of your Illumina system, train new employees, or learn the latest techniques and best practices. We offer support webinars, online courses, expert video tips, and instructor-led trainings.

Featured Training
AmpliSeq for Illumina: Library Prep Protocol

Demonstration of library prep protocol steps and best practices.

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DesignStudio: AmpliSeq for Illumina Custom DNA Design

Introduction to DesignStudio, the steps of creating a custom DNA panel, and tips to get started.

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AmpliSeq for Illumina: Introduction

Discussion of available fixed panels, library preparation workflow, DesignStudio, and analysis options.

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Online Community
Join the Conversation

The Community at Illumina can help you connect with peers and industry experts, share best practices, exchange tips and tricks, and get the support you need in easy-to-use online forums.

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MyIllumina
Lab Management Made Simple

Insight into your entire relationship with Illumina, at a glance. Keep up with instrument runs, product orders, support inquiries, and more through a personalized dashboard.

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Technical Support
  • techsupport@illumina.com

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Innovative technologies

At Illumina, our goal is to apply innovative technologies to the analysis of genetic variation and function, making studies possible that were not even imaginable just a few years ago. It is mission critical for us to deliver innovative, flexible, and scalable solutions to meet the needs of our customers. As a global company that places high value on collaborative interactions, rapid delivery of solutions, and providing the highest level of quality, we strive to meet this challenge. Illumina innovative sequencing and array technologies are fueling groundbreaking advancements in life science research, translational and consumer genomics, and molecular diagnostics.

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