Support Resources

Illumina DRAGEN Bio-IT Platform Software Downloads

v3.4.9 Installers

v3.4.5 Installers

v3.3.11 Installers

v3.3.7 Installers

v3.3.5 Installers

v3.2.8 Installers

v2.6.5 Installers

Contact Us
Technical Support
  • techsupport@illumina.com

View All Contacts

Share With Tech Support

Get instructions for sharing your desktop while working with Technical Support.

Share Desktop
Other Support

Innovative technologies

At Illumina, our goal is to apply innovative technologies to the analysis of genetic variation and function, making studies possible that were not even imaginable just a few years ago. It is mission critical for us to deliver innovative, flexible, and scalable solutions to meet the needs of our customers. As a global company that places high value on collaborative interactions, rapid delivery of solutions, and providing the highest level of quality, we strive to meet this challenge. Illumina innovative sequencing and array technologies are fueling groundbreaking advancements in life science research, translational and consumer genomics, and molecular diagnostics.

For Research Use Only. Not for use in diagnostic procedures (except as specifically noted).

© 2020 Illumina, Inc. All rights reserved.

All trademarks are the property of Illumina, Inc. or their respective owners.
For specific trademark information, see www.illumina.com/company/legal.html.

Your Privacy Is Important

At Illumina, we believe responsible data stewardship is essential to promote trust and support innovation. For more details, you may review our Privacy Policy.

California Consumer Privacy Act

California residents may request that we disclose information collected in the normal course of business and how that information is used to personalize your experience. To review or change how this data is used, you may make a request through this Web Form or call +1 (888) 914-9661, PIN: 320 533. Illumina uses OneTrust, a privacy management software tool, to handle your request. You may receive emails through the OneTrust system as your request is processed. If you have any questions, you may contact the Illumina Privacy Team at privacy@illumina.com.