Edit Case Owner and Status
You can edit the case owner and status when you are viewing a case. Users with Privileged access can close and reopen cases. For information about assigning an owner to multiple cases, see Assign a Case Owner to Multiple Cases.
If a case has a data processing status (eg. Action Required), the status is displayed in the registry page. The data processing status is not editable.
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From the Cases tab, select an analysis result to open the case. |
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In the Case summary heading, point to the Owner name and select Edit  . |
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To change the status, select the Status drop-down arrow and then select a status. Case status can be progressed in the order listed. |
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Pending Review—The analysis result has been imported and is ready to review. |
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In Progress—The case interpretation is in progress. Select this status to reopen a closed case. |
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Awaiting Approval—The case interpretation is complete and ready for approval. |
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Closed—The case is closed and can no longer be edited. The PDF associated with the case closure is available in the Case History. |
NOTE
When you close a case, BaseSpace Variant Interpreter automatically generates a final PDF report and saves it in the Case History page.
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To assign an owner, select the Owner drop-down arrow and then select a new owner from the list. |
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Select Update. The update is implemented and added to the Case History page. |
Assign a Case Owner to Multiple Cases
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From the Cases tab, select the cases you want to assign to an owner. |
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Select the Action drop-down arrow, and then select Assign. |
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In the Assign Owner dialog, select an owner from the drop-down list, and then select Update. |